With 20+ years’ experience in strategy consultancy and customer experience centered innovation, Toros Esim is currently the Head of Digital Retail and Regional Director of Digital Strategy at Orange Business Services for the Middle East and African market.
Toros specialises in emerging technology, new engagement and business models, customer oriented innovation management, developing cross boundary collaboration networks and establishing new eco-systems addressing industry verticals. A seasoned executive, Toros has lead numerous projects through delivery execution in the region encompassing group strategy development and organizational capacity development, new product and service launches, business model design and process streamlining and business transformation.
Toros served as managing director of an independent consultant firm prior to joining Orange. He has served as global marketing and product management executive in various international firms. Toros has a MA in International Business Management, MS in Management Information Systems, MBA focusing on Finance and Marketing and ABD in Operations Research from University of Texas.